Privacy Policy

Last updated: April 1, 2026

DouceHabitat (operated by BEREKET Crafters LLC) owns and operates this e-commerce website, offering portable fans, handheld fans, desktop fans, personal cooling devices, and related accessories (the “Services”). Our website is hosted and managed by Shopify Inc. to ensure secure checkout, order processing, and reliable shopping experiences.

This Privacy Policy describes how we collect, use, store, and share personal information when you visit our website, place an order, create an account, contact customer support, or otherwise interact with our brand. By using our Services, you agree to the terms outlined in this policy.

Information We Collect

We collect information to process orders, improve our products, and support your customer experience. The information we may collect includes:

Full name, shipping address, billing address, email address, and phone number
Payment details, order history, and transaction information
Account login credentials and preferences
Products you browse, add to cart, or purchase (including portable fans, handheld fans, desktop fans, and cooling accessories)
Messages and inquiries sent to our support team
Device information, IP address, browser type, and website usage data
Information collected through cookies and similar tracking technologies

How We Collect Your Information

We collect information in the following ways:

Directly from you when you place an order, create an account, or contact support
Automatically when you browse or use our website
From Shopify and third-party providers for payment processing, shipping, and analytics
From customer service interactions and support requests

How We Use Your Information

We use your personal information only for legitimate business purposes, including:

Processing and fulfilling orders for portable fans, handheld fans, desktop fans, and cooling products
Managing shipping, delivery, returns, and refunds
Providing customer support and responding to inquiries
Sending order confirmations, shipping updates, and delivery notifications
Improving our website, product selection, and user experience
Preventing fraud, securing payments, and protecting our platform
Complying with legal obligations and enforcing our policies
Sending marketing communications only with your consent (you may opt out at any time)

How We Share Your Information

We share your information only with trusted third parties to operate our business:

Shopify: for website hosting, checkout, and e-commerce infrastructure
Shipping carriers: to deliver orders to your address
Payment processors: to securely process credit card and online payments
Analytics and security providers: to maintain website performance and safety
Legal authorities: when required by law, court order, or government regulation

We do not sell your personal information to third parties for commercial purposes without your explicit permission.

Shopify & Third-Party Services

Our store is powered by Shopify Inc. Shopify may collect and process your information in accordance with its own privacy policy. You may review Shopify’s privacy policy here:

https://privacy.shopify.com/en

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before providing information.

Children’s Privacy

Our website is intended for users aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal data, we will delete it promptly.

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. While we take reasonable precautions, no data transmission over the Internet is completely secure.

Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data (where applicable)
Opt out of marketing emails at any time
Restrict or object to certain data processing

To exercise these rights, contact us at support@doucehabitat.com.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date. Continued use of our website constitutes acceptance of the updated policy.